FAQ
Common pre-onboarding questions.
How are returns handled?
Returns are handled according to the agreed account disposition policy.
How are damages and claims managed?
Incidents are documented and processed according to the agreed claims process.
Do you support hazmat items?
Restricted categories are reviewed case-by-case and may require additional compliance steps.
Do you support kitting and special projects?
Yes, when scoped and approved as value-added work.
How are peak season volume spikes handled?
Peak expectations are planned in advance with staffing and workflow adjustments.